Welcome > Support
Spare Parts, Phone Support, and Field Service Inquiries
O-rings in your plasma system wearing out? Vacuum pump running rough? Need a part number? If your existing March plasma system requires parts, contact our Technical Service department for assistance. Live phone support is available Mon.-Fri. 8am-5pm P.S.T. by calling (925) 246-1685. And if your system requires a visit by one of our Factory-trained Field Service Engineers, we can help you arrange that as well.
Extended Warranty
Don’t let your warranty coverage lapse! March offers 2nd and 3rd year Extended Warranty packages for customers who are still covered by their original 1-year system warranty. Hurry, because this offer is only available to customers within the original warranty period. Contact Technical Service at (925) 246-1685 for full details, and a written quotation on request.
Preventative Maintenance Plans
Maximize your uptime! You can ensure your March plasma system stays in top condition with a 1-year Preventative Maintenance Plan. Under the plan, a March-trained Field Service Engineer makes a service visit to inspect your system, and replaces a set of parts known to be common wear items. Then, you receive a detailed report outlining any parts or services recommended to keep your system in optimal condition. As an added bonus, you receive a 10% discount on any spare parts ordered while covered under the plan. Contact Technical Service at (925) 246-1685 for full details, and a written quotation upon request.
Plasma Power Plus – Our Online Service and Support Community / FAQs
Have a technical question? Need an operation and maintenance manual for your March plasma system? Want to know more about plasma theory? Plasma Power Plus is our online forum where you can instantly find answers on many plasma-related subjects. Registration is free. Click here to start exploring: www.plasmapowerplus.com.
Semiconductor
The Semiconductor Business Group focuses on plasma processes for advanced semiconductor packaging and assembly (ASPA), wafer level packaging (WLP), microelectromechanical systems (MEMS), data storage devices such as thin film read-write heads (TFH) for hard disk drives, and images sensors. More>>>
Medical Device
The Medical Device
Business Group is engaged in providing enhanced product
performance, more reliable devices and lower cost processes to
companies who manufacture leading edge medical devices including
cardiac rhythm management products, catheters, stents, ocular
devices, and filter media.
More>>>
Printed Circuit Board
Printed circuit board manufacturers work with our PCB Business Group due to the implementation of new materials technology, and smaller geometries in HDI, flex, and rigid flex applications. More>>>